e offer monthly IT support services to companies of all sizes in Wilmington, NC. What is it? We equate it to something most everyone is familiar with, automotive maintenance, like changing the oil or maintaining proper tire pressure. Without these basic tasks being performed on a regular basis, your vehicle will not operate optimally and evidentially lead to a more costly resolution. Proactive monthly maintenance is so important to the health of your devices and virtually no one has the time and resources to get it done.
Infranet has made large investments in both tools and dedicated staff to assist our clients with getting this done. We have the capability to ensure software patches are maintained and reported back to our clients. We utilize tools that monitor and alert based upon Microsoft best practices and industry defined thresholds. We then employ auto-fix scripts to remedy these issues and escalate to a technician when appropriate. These cloud based tools ensures your devices are maintained properly regardless of their location.